Dr Honey Zimmerman, professor at @westerniluniv hosted a session on conflict management for the @centralillinoisceo & @sangamonvalleyceo students.

This session is very timely as the students are beginning their group business.
Key takeaways:
🔸Conflict is often looked at as a negative thing however it is not always the case.
🔸We learned about Emotional intelligence, which is the ability to monitor your and others feelings and discussed ways to use this thinking to guide your actions.
🔸 We discussed strategies that the students can implement as they face conflict and negotiations.
🔸Communication is key. The biggest communication problem is that we do not listen to understand…we listen to reply.

It was a great session! Thank you Dr. Zimmerman for all you do for all the CEO programs!

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